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SK
Saskia K

1 reviews | Active since Sept 2016

20 Jan 2020, 12:29

Do NOT take phone insurance with Vodacom go elsewhere!!!

Beyond useless insurance company, armed ******* wasn't intense enough now you have to follow up and beg for what you pay monthly for and only to find out they have the wrong phone listed. DO NOT TAKE INSURANCE OUT WITH THEM GO ELSEWHERE

0
Replies (2)
Vodacom
Vodacom's reply20 Jan 2020, 15:42
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
SK
Saskia K's update21 Jan 2020, 12:06
Reviewer Update
8 emails, 5 days later an not a word from you guys or your insurer, this is revolting service