PW
Paul W
1 reviews | Active since Jul 2023
19 Aug 2025, 15:46
Do NOT take out contracts with Vidavmcom
I complained about the dishonesty of Voda shop in gateway when they did not infirm me that: 1. I may not have any reception in my area because of tower issues. 2. If the new phone is faulty during the warranty period it would have to go in for repairs for up to 30 days.without a loan phone After signing the contract I could not receive or make calls from my home in Umhlanga using the new Voda cell, nor did I have internet reception. The new phone packed up after a month and had to go for repairs for up to 30 days- no loan cell was offered or provided.. Their response was stated as private on Hello Peter- no such response has been received just nasty emails threatening me with legal action
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Replies (1)Vodacom's replyOfficial
20 Aug 2025, 07:55 Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Vodacom's reply20 Aug 2025, 07:55
Official
Dear Customer, Thank you for bringing your complaint to our attention. Please be advised that a consultant will be in touch with you shortly to assist with your query. ⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information. Kind regards,
Vodacom Consumer Website Team
Vodacom Consumer Website Team
