DO NOT TAKE A CONTRACT WITH VODACOM - PRICES CHANGE EVERY 2 MONTHS AND THEY NEVER NOTIFY YOU OF ANY ANYTHING NOR DO THEY WANT TO CANCEL!!

Horrible horrible service. For some reason they don’t want to cancel my contract that has already lapsed. I spoke to atleast 8 agents with no luck - all of which just transfer me to different agents that will not assist. I don’t know how many times I must explain that I have never received any statements for the said wifi nor a notification when the contract was suddenly changed to a month to month. You go to their branch they tell you they can’t assist with cancellations then they give you a number - you can that useless number then it wants info from statements I have never received. I explained this to over and over to the agents I provided my I.D number. Full names etc of which are all correct but they still ask for the ****** account/contact number I do not possess.

The absolute worst. Telkom is the best honestly I have never experienced such with them even with the 4 contracts I have had with them. Made a huge mistake with Vodacom now they are forcing a contract with me!!! Next will be ombudsman!!