LL
Lize-Mari Landman
1 reviews | Active since Mar 2019
07 Mar 2019, 11:48
Do not support
My phone is a year old and the screen went green i took it to vodacom 4 you and they told me the ink dried up and that they can not help me the guy at the counter pretended to do something on the computer but he wasn't doing anything and they just said they have to send it away and it will cost me !!!! And in the meantime i have to buy a new phone as they would not provide one for me while my phone is send away !! VERY DISCUSSED!!
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Replies (2)
Vodacom's replyOfficial
07 Mar 2019, 11:55 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2019, 11:55
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Mar 2019, 16:02Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly. We also like to extend our sincere apologies for the aggravation caused during your visit to the Vodacom store.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly. We also like to extend our sincere apologies for the aggravation caused during your visit to the Vodacom store.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2019, 16:02
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly. We also like to extend our sincere apologies for the aggravation caused during your visit to the Vodacom store.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As discussed, we've advised you accordingly. We also like to extend our sincere apologies for the aggravation caused during your visit to the Vodacom store.
Regards
Vodacom Consumer Website Team
Best regards,