YD
Yolanda D

1 reviews | Active since Oct 2012

25 Jul 2018, 13:48

DO NOT SIGN WITH VODACOM......ABSOLUTELY **** !

You lucky I gave you one star and that was only because I HAD to. I sign a contract for R350 pm subscription and now I'm paying over R400 pm for subscription alone. I get a response on Hellopeter, one of our friendly call centre staff will contact you. I get an email to basically tell me "tough luck". you signed the contract and we can do it. DO NOT SIGN CONTRACTS WITH VODACOM. Their customer service is pathetic. At least with MTN you sign a contract and that is actually how much you pay, no hidden costs and bull****!

0
Replies (1)
Vodacom
Vodacom's reply25 Jul 2018, 14:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team