RP
Rowan P

1 reviews | Active since Jul 2016

01 Jul 2016, 08:32

DO NOT SIGN UP WITH VODACOM, THEY WILL ***** YOU WHENEVER THEY POSSIBLY CAN.

<p>Long story short, I've been with Vodacom for the last 4 years and it's been ENDLESS problems, headaches, barred accounts, etc. From a Blackberry that costed me on average R500 every month to the latest from the brilliant minds at Vodacom, debiting THREE TIMES ON THE SAME F**KING DAY.</p> <p>Firstly, last month they put the debit through on the DAY BEFORE payday, this after explaining to them on numerous occasions, I get paid on the LAST day of the month, therefore, it clears on the 1st. This resulted in bank charges (numerous times) which obviously they will not pay even though it is their fault, again.</p> <p>On the 30th of last month as I have said, they pushed a debit order through THREE TIMES IN ONE DAY, once again resulting in bank charges.</p> <p> </p> <p>I am SICK of the total disregard of client wellbeing from Vodacom. It is disgusting and I sincerely hope that those looking to renew or adopt a contract will steer clear of this network. </p> <p> </p> <p>DO NOT SIGN UP WITH VODACOM, THEY WILL ***** YOU WHENEVER THEY POSSIBLY CAN.</p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply01 Jul 2016, 09:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

RP
Rowan P's update04 Jul 2016, 06:50
Reviewer Update

THREE DAYS SO FAR NO RESPONSE.

RP
Rowan P's update05 Jul 2016, 13:48
Reviewer Update

Four days later, no reply.