JP
Jermaine P

1 reviews | Active since Apr 2013

28 Jun 2016, 06:45

DO NOT SIGN UP WITH these ******!!!!!

<p>So i have a ****el with free data and open line about 6 months back i realised my bill was extreamly high and i actually use it less than i use to. i tested it by using my cell to conect my laptop to internet i performed the same task and saw the ****el takes way more data. well i since stopped using the ****le once the free data ran up and used my cell and the last 2 months i never used the ****el at all as i cancelled the contract and installed internet at home.... well why am i BILLED R1500 for data usage?????? secondly the cell too uses more data than normal once i used 1gig in less than a week performing the same tasks as normal...... i will never recommend the cell provider to anyone i spent an hour of my life on hold yesterday trying to resolve this and the outlets are just as usless..... bunch of ******</p>

0
Replies (2)
Vodacom
Vodacom's reply28 Jun 2016, 06:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JP
Jermaine P's update01 Jul 2016, 07:44
Reviewer Update

So days later and no one has contacted me