KS
Kuhle S

1 reviews | Active since Mar 2021

21 Apr 2021, 08:29

DO NOT SIGN UP FOR VODACOME FIBRE

I app**** for Vodacom to install Fibre at my apartment. They delivered the router within 2 days. I waited approximately 3 months for them to come install internet. I followed up frequently within these 3 months and 4 months later, i still have a router that is not connected to wifi. I called them to say I am no longer interested and that they should come collect their router as I will be taking my business elsewhere. The router is still sealed in a box, uncollected, 4 months later

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2021, 11:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team