KS
Kuhle S
1 reviews | Active since Mar 2021
21 Apr 2021, 08:29
DO NOT SIGN UP FOR VODACOME FIBRE
I app**** for Vodacom to install Fibre at my apartment. They delivered the router within 2 days. I waited approximately 3 months for them to come install internet. I followed up frequently within these 3 months and 4 months later, i still have a router that is not connected to wifi. I called them to say I am no longer interested and that they should come collect their router as I will be taking my business elsewhere. The router is still sealed in a box, uncollected, 4 months later
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
21 Apr 2021, 11:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2021, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
