1 reviews | Active since Mar 2009
Do Not Sign Up For Vodacom Fibre
<p>This is just a warning to all that consider signing up for Vodacom Fibre:</p> <p>If you are a user that does anything more than just surfing the internet consider going with someone else if possible.</p> <p>Vodacom does not allow you to use your OWN router, or login to the router they provide.</p> <p>So you won’t be able to change your SSID, do Port forwarding, block certain IPs, setup VPN/CCTV cams, </p> <p>It also means that your security is setup by someone else, that in effect now has full access to your network.</p> <p> </p> <p>I also would like to use my own router, as I have a very good ASUS router that outperform their router by far when it gets to area coverage.</p> <p> </p> <p>Yes, they say they will do all the forwarding, SSID etc. for you when you log a support call, but in my case I need to do a couple of tests initially and change my SSID from time to time, and cannot wait two days for support to do my changes.<br /> </p> <p> </p> <p>Vodacom always seem to want to try and have full control over the product you get from them, so if you have the option go with someone else if you need control over your router, or want to use your own "better" router.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As expected. Vodacom only reply with their default copy and paste. No call from them as stated above.
If you can stay away from them.
As expected. Vodacom only reply with their default copy and paste. No call from them as stated above.
If you can stay away from them.
