AG
Andrew G
1 reviews | Active since Jul 2020
03 Jun 2024, 11:17
Do not sign up anything with Vodacom
Im still waiting on my cancellation confirmation with this company I've been struggling with them for a while now ,they reply on your review here on this platform ,but it never gets solved . Since the 31 of March 2024 ive been struggling with this people and still nothing im always the one phoning in all they say is we apologise ,but nothing get solved ever i just got off the phone with one of there consultants and she told me i should have received an email already i got nothing . If youbcheck my SR number its been the same service request over and over cause ive written a review before and still nothing .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2024, 12:12Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 12:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AG
Andrew G's updateReviewer Update
04 Jun 2024, 10:34I'm still waiting on the out come of this... Nothing has been done I was just now on the phone again with these people and still nothing. I was on a call for 20 minutes wasting airtime for nothing no service delivery, all I need is the cancelation confirmation so that I can forward it to RSAWEB. I've been waiting since the 31 of March 2024 today is the 4th of June 2024 still nothing.
AG
Andrew G's update04 Jun 2024, 10:34
Reviewer Update
I'm still waiting on the out come of this... Nothing has been done I was just now on the phone again with these people and still nothing. I was on a call for 20 minutes wasting airtime for nothing no service delivery, all I need is the cancelation confirmation so that I can forward it to RSAWEB. I've been waiting since the 31 of March 2024 today is the 4th of June 2024 still nothing.