LK
Larkin K
1 reviews | Active since Dec 2020
31 Dec 2020, 03:45
Do not purchase anything from the Vodabucks store!!!!!!!
Do not purchase anything from the vodabucks store. Flook did not have the item I wanted to purchase in stock, but Vodacom deducted R999,00 from my account. After numerous phone calls, getting transferred to different departments, being promised I will be refunded and NOTHING has happened yet. Absolutely ridiculous. I am considering switching to another service provider. No one has a clue what is going on when it comes to the Vodabucks store.
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Vodacom's replyOfficial
31 Dec 2020, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2020, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team