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Armand C
1 reviews | Active since May 2022
03 May 2022, 11:07
Do not join Vodacom Fibre!
Worse of the worst fibre providers there is! Since I joined Vodacom Fibre last year August my fibre has been faulty 7 times! Every time taking a week + for them to fix the issue. This is unacceptable. Will definitely not be renewing my contract.
SR*** is still not resolved despite in being an area outage as my whole street has been without fibre since Saturday morning.
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Vodacom's replyOfficial
03 May 2022, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2022, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Armand C's updateReviewer Update
06 May 2022, 07:56Yes a technician was assigned and was here yesterday. He fixed it and literally 15 minutes later it broke again! I refuse to wait another week for it to be fixed. I work from home, this is my livelihood that you guys are playing with!
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Armand C's update06 May 2022, 07:56
Reviewer Update
Yes a technician was assigned and was here yesterday. He fixed it and literally 15 minutes later it broke again! I refuse to wait another week for it to be fixed. I work from home, this is my livelihood that you guys are playing with!