DO NOT JOIN VODACOM

Item: Vodacom
Rating: 1
Author: Thasheel T

Worst service ever on numerous occasions vodacom has no sense of urgency as well as customer decency i have complained and yet it goes to deaf ears I requested many call backs only to be cut off when finally getting through to the voice prompt s be aware of the contracts you apply or the questions you do not ask as this may also be a problem inncorrect debits occur other netqork providers are more efficient in terms of service.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

24 Dec 2021, 07:13

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply24 Dec 2021, 07:13

Official

Best regards,

Vodacom's replyOfficial

24 Dec 2021, 10:09

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that contact was made yesterday and advised accordingly.
Regards Consumer Website Team

Best regards,

Vodacom's reply24 Dec 2021, 10:09

Official

Best regards,

DO NOT JOIN VODACOM

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