Do not insure your phone with vodacom (or buy cause they can't do sim swap) #PleaseCallMe #BoycottVodacom

Vodacom insurance is the worst. But Vodacom also as a whole is just bad. I recently lost a phone and reported this to the police and submitted a claim to Vodacom. I have been waiting for over 3 weeks now. Their website claims that issues are resolved within 48 hours (even if its 48 working hours - we have gone passed that now) and there is a testimonial of Vicky that her problems were resolved withing 24 hours. Maybe Vicky is white and I am black, so that's why they do not care. My evidence of this ****** behaviour was also at a Lakeside store...this has not yet been resolved, cause a black man reported it. Can I be taken out of the contract without cost cause this relationship has become very toxic for me. I cannot continue supporting a ****** institution. Your insurance call centre does not even answer my calls. #PleaseCallMe #BoycottVodacom