DO NOT INSTALL VODACOM FIBRE IN THE GARDEN ROUTE - CLOSEST TECHNICAL SUPPORT IS EASTERN CAPE, AND THEY ARE INCAPABLE OF SENDING OUT TECHNICIANS!

NON-EXISTANT SERVICE AND FOLLOW UP! My wifi at home has now been down since Fri the 2nd April. In the current environment I run my business from home, so as you can imagine this is a massive problem. It transpires there is a problem with the Nokia Router. We live in Knysna (Western Cape), and a technician was scheduled...... from the EASTERN CAPE ..... the first available time they could send him was yesterday the 11th April...... GUESS WHAT..... despite numerous calls to the Vodacom service centre to check where he was..... HE NEVER PITCHED!!!! VODACOM could not give a continental about the massive disruption this has caused with my business, and we are now back to the back of the queue, in the hopes that they can EVER find someone to get to us. SO, MAJOR LESSON - IF YOU LIVE IN THE GARDEN ROUTE DO NOT GET VODACOM WIFI, THEY ARE INCAPABLE OF BACKUP SUPPORT!