KC
Kerilouise C
1 reviews | Active since Nov 2019
15 Apr 2020, 13:45
DO NOT Install Vodacom Fibre
DO NOT install Vodacom fibre they are the worst. When you have no internet connection the "technicians" are mediocre at best and take weeks to fix a simple missing link issue. Lets not even start on the "Management" I am pretty sure a goldfish could do a better job at being a manager! I would not recommend them to anyone not even international travellers needing sim cards while in SA, I will from now on tell my international guests to go to a different service provider as vodacom gives NO SERVICE!
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Replies (3)
Vodacom's replyOfficial
15 Apr 2020, 14:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Apr 2020, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Apr 2020, 17:17Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Apr 2020, 17:17
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. We have assisted and resolved your query.
Regards,
Vodacom Consumer Website Team
KC
Kerilouise C's updateReviewer Update
15 Apr 2020, 17:17Thank you to the one vodacom consultant that was able to do what 15 others couldnt. Issue has been resolved.
KC
Kerilouise C's update15 Apr 2020, 17:17
Reviewer Update
Thank you to the one vodacom consultant that was able to do what 15 others couldnt. Issue has been resolved.