IA
Ibraaheem A
1 reviews | Active since Dec 2020
09 Dec 2025, 15:10
Do not honor online promotions
Placed a online order for one of the Black Friday contract specials - but they took long to process my application and now the deal expired and won't honor the deal. They also did not respond to my emails while the deal was still active. Really disappointing.
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Vodacom's replyOfficial
10 Dec 2025, 07:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2025, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team