Do not get Vodacom FTTH

So, after logging a relocation request... the process took 4 weeks and Vodacom kept trying to reach me on the wrong numbers. They tried to contact my former employer regarding my personal line. When I complained about the wrong contact details and removing me from the business profile I resigned from (and notified their account manager thereof but never received a response) ... they still tried to contact me on the wrong number and my personal information still has not been updated (hence my next email is going to the information regulator instead). After finally processing my Fibre relocation order, I no longer received the bandwidth I'm subscribing for (25/25). Instead, I received 20/10. So I log another call.... takes 10 days before they even respond (excluding automated system responses). They confirm that I'm programmed for the wrong line speed and that they fixed it and I should test that night. I test and respond with a screenshot of my now 5Mbps line (instead of 25) ... and guess what? They closed the ticket without confirmation. Now I can't log messages against the ticket. I'm tired of Vodacom. This review must please serve as a warning. DO NOT GET VODACOM FIBRE - EVER. VODACOM does not respect your personal information, or requests to update or remove your personal information. They do not respond in a reasonable time, if they do at all.