HW
Henry W
1 reviews | Active since Oct 2013
01 Mar 2021, 08:41
Do not get Vodacom fibre, you will never get support if it goes down
I have now been a week without internet... as I work from home, my job is hanging in the balance. A person named Jason has been allocated the job, but he does not respond to any of the emails. I have made several calls, I’ve been denied to speak to the call center manager. This is not the service you’d expect drom a company like Vodacom
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
01 Mar 2021, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2021, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
