NS
Naleli S

1 reviews | Active since Feb 2021

23 Jun 2021, 08:06

Do not get Vodacom fibre, you will be frustrated

They are nonsense. I pay for the 10mbps to 10mbps fibre connection. However, for more than 2 weeks now I have been getting at most 5 mbps which is impacting how I work. I call and they help is useless. I send emails, nothing changes. I would never recommend them to anyone.

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2021, 08:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team