DO NOT GET VODACOM FIBRE

Currently 8 days without fibre. I called in on Thursday the 4th of June to report my WiFi as it was not working and the alarm light was red. I spoke to the lady by the name of KAMOGELO who told me she logged a call and the ref number was ***-Kamogelo. I found it very strange as my fibre has been down SOOO MANY TIMES to a point where I know they usually give you an SR number as a reference. Turns out SHE **** and didn’t even bother logging the call.

I called in again and was told my issue has been escalated and my fibre will be resolved urgently. I waited til I called in again Tuesday the 9nth of June and they told me NO CALL WAS LOGGED and they have escalated the issue and marked it as critical and the issue will be addressed within 24 hours.

I took leave so I can be home when they come to fix my line but guess what? Even now they are not here.

To think I’ve got 6 contracts with this nonsense of an establishment!!!

Poor service all round. Furthermore, a couple of months ago I called in to upgrade my line. I tried so many times to a point where I gave up. I guess it was by luck as atleast now I am on a month to month contract and can cancel my line anytime. Nonsense!!!