DO NOT GET A VODACOM HOME FIBRE ROUTE EVER, NO PROPER AFTERCARE SERVICE IN PLACE

I have received the worst service from the Vodacom fibre department. I relocated with my fibre device to a different area, the area fully supports both the fibre box and wifi route and legit informed them that I only need someone to come and configure the damn thing so it can connect the to the internet, I am constantly being told every week when I call in that it takes up to 30 days for a relocation to be done and this is on my contract. I finally requested a copy of this contract to verify this and there is no such thing. There has been no feedback received since the last 24 days I have waited, every week the consultants forward and email to the assigned technician who clearly doesn't bother to communicate or provide feedback to his team. I requested to speak to the manager at one stage by the name of Brenton who dropped the call on me and still nothing was done about it. I am really sick of this because iv actually paid for a service that Vodacom hasn't provided and no one can give me answers as to when the configuration will take place since if be advised by the consultant that someone will start looking at the request on the 30th day and they are not sure when this would be done as only after the 30days has lapsed they can will see when they can send someone out. I am actually soo sick of this process that I want to port to another service provider and port all my contracts with them as well after my long standing relationship with them