Do not get a Vodacom contract I am begging you.

I have now been charged 2 months after canceling my contract and was out through to customer care, then accounts, then retention, back to customer care. They have said that they are charging me for my usage in January on the 1st March yet when I started my contract they charged me the following month immediately on the 1st for the preceding months usage. I have now told everyone I have come into contact with that they must not use Vodacom and I will never ever ever use any of their products ever. All my friends and family are now also aware and have managed to move their products to other providers. I cannot believe that a massive business like Vodacom is able to ***** from the public and get away with it. Once you start a contract you Will never ever be able to get out of it. The people on the phones have little to zero understanding of what is going on as when I was then put through to retentions to sort out this debit order issue - I was told sorry we cannot assist prepaid users and hung up. I have spent more than 4 hours on the phones with multiple departments to try and get this sorted. I am now still paying for a contract and I am a prepaid customer. Call reference ***3