1 reviews | Active since May 2016
DO NOT GET A PRODUCT FROM VODACOM
The worst service ever. I upgraded my contract phone on on 12 September 2017 and gave them my delivery address I wanted as I'm not home for deliveries. Now the day after RAM hand to hand courier services promised to deliver the phone I have to find our they can't because the address I gave is not the same as what Vodacom gave. I phoned Vodacom to get it resolved and the consultant hung up on me. I'm cancelling my contract and ending my relationship with Vodacom. This is horrible service and I'm ashamed to even say I have a contract with them.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Mariska Pratt,
Feedback has been provided via email.
Regards,
Cassandra
Dear Mariska Pratt,
Feedback has been provided via email.
Regards,
Cassandra