KW
Keegan W

1 reviews | Active since Jan 2021

15 Jan 2021, 12:59

DO NOT GET A CONTRACT WITH VODACOM

Canal walk staff are the most useless people i've ever come across. DO NOT EVER OPEN A CONTRACT WITH VODACOM. Vodacom customer service is so useless and I will never ever recommend them to absolutely anyone. The female manager at Canal Walk is so rude to customers and after being there 3 times I was unable to be assisted by her for contract renewal. I therefore decided to cancel my contract with Vodacom due to poor customer service in store. This has now also proved to be impossible with customer service trying to upgrade me when phoning the cancellations department.

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Replies (1)
Vodacom
Vodacom's reply15 Jan 2021, 14:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team