MG
Matthew G

1 reviews | Active since Jul 2025

16 Jul 2025, 17:56

Do not get a contract at vodacom

Payed arrears on an account with explict instructions to cancel the contract. Nothing was done to cancel the contract. Impossible to cancel a contract even when payments are up to date. There are multiple consultants for upgrades, none for cancellations. The most despicable company in South Africa.

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Replies (1)
Vodacom
Vodacom's reply17 Jul 2025, 08:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team