1 reviews | Active since Jun 2011
Do not every use Vodacom. You will regret it!!!!
Please can I have some advice. Account number i***-9. ( numbers *** and ***) I have called your call centre so many times. The *** was upgraded without my consent, it took me 5 weeks to get some form of answer from Vodacom. To date You are still billing me after many phone calls many explanations. It was upgraded without any consent from my side. What the hell is going on that I get confirmation of cancellation and You still bill me. The other number was also cancelled with your cancellation department. Again, You are still billing me. I have been with Vodacom for 20 Years roughly. I am a R5000 client a month and this is the service I receive????????? Then You wonder why I am cancelling all my contracts as they come up for renewal. On Another note, who the hell gives these call centres the authority to call me every day trying to get me to renew contracts??????? They always say they are from Vodacom and then after 15 minutes tell you they from somewhere else. I need answers asap, I want my money refunded even if it is R46 p/month. Its a principal/moral thing. Enjoy loosing clients as your service is terrible. Historically, We had no service for 8 months but I still had to pay. Speak to the Technical Director for Mpumalanga. Your service sucks!!!!!
Oh I almost forgot, Your call centre manager was going to get back to me, that was 2 months ago, quite convenient, So you can just keep billing me.
Next invoices that follow I wont pay. You can take me to Court, then I can finally get things sorted out.
