do not ever want a vodacom contract!!!!

In January 2016 I got a call from a Vodacom consultant telling me my account is in arrears with 2 months, shocked - i told the lady I have been paying my account on time every month. She asked me to send proof of payments to ***, which I did. A week later no response from Vodacom as to whether my payments have been allocated correctly cause asbper the Vodacom consultants I went to seebafter receiving that call I had been using the wrong account number to pay my bill. Still nothing, was asked to resend the proof of payments again to *** - which I did. A month later my account is still in arrears and now a consultant named zanele is asking to send the proof of payments to ***- a week later, she tells me she hasn't received them (most probably because I wrote my correct account number on the email subject instead of the reference number she sent me) so I send the proof again. She confirms receipt and a week or so later emails me to say she has forwarded my proof of payments to the accounts department for allocation. Another month later I still haven't received confirmation of my payments allocation so i call only to be told that the allocation department received my proof of payment only on the 24th of March and not on the 26th of February as Zanele had informed that's when she sent it. So I'm told to wait 7 working days for the payments to be allocated. meanwhile I get an email from Vodacom asking me to pay my arrears or else I will be charged. I waited. But another 3 weeks later my account is still not fixed. I call and am transferred to a "supervisor" who promises me he will personally send my proof of payment to be allocated to my account. Now, today the 5th of May 2016 I get a letter from Vodacom stated final demand! My credit profile has been ruined, even when in all this mess I continued to pay my account even more than I was supposed to. And yet still somehow Vodacom threatens me ifbi do not pay my account. I checked with them if they have been receiving the payments i have been making (to the right account now) and alas they have! Yet I'm still demanded to pay something I already have. I am utterly disgusted with your service, and never in my entire lifetime will I go with Vodacom again. Thanks a lot for ruining my life. You are the worst! Nb: This is the second time I reported them on hello peter and at first they said they will get to the bottom of it... But then again its been 4months!!!!