DO NOT EVER UPGRADE FROM HOME INTERNET TO FIBER WITH VODACOM

I have NEVER had such an unpleasant experience as I did with Vodacom. I will cancel each and every contract with them as they expire. I UPGRADED, from Home Internet, to Fiber. Everything was done smoothly. Fiber delivered on 29 January and activated. NOW, I get my statement, and I am being billed for the home internet AND the Fiber. SINCE WHEN DO YOU PAY FOR BOTH CONTACTS WHEN YOU UPGRADE?. I have spent over 10 hours on the phone being pushed from one department to another. JADE in sales assured me when I upgraded she will take care of everything, included cancelling the home internet. SIPHO in sales escalated the case with REF no. ***. Today Vodacom calls me, just to say, O this department can't help you, I am transferring you to Fiber. Fiber tells me, O we can't help you, I will transfer you to sales..... I am lost for words..... IMPOSSIBLE TO ESCALATE THIS, IMPOSSIBLE TO RESOLVE. Just received an SMS, that Case no. *** has been closed. I am speechless. I REFUSE TO PAY FOR BOTH, SO VODACOM BETTER GET SOMEONE TO SORT THIS OUT BEFORE MY PAYMENT IS DUE.