RD
Robert D

1 reviews | Active since Jun 2019

05 Jun 2019, 20:21

do not ever take a vodacom fibre contract

vodacom and vumatel are incapable of doing a fibre installation. it is now 3 weeks since the cable is installed. 2 weeks since my vodacom router was delivered. i have never seen such gross incompetence on a grand scale from both vumatel and especially vodacom. i have had technicians for hours and hours trying to solve my problem. the latest today is my router is not configured. no one is taking accountability for this issue. just being passed from pillar to post. voadacom u r worse than useless.

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2019, 06:50
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team