AH
Anthea H
1 reviews | Active since Feb 2013
26 Apr 2022, 11:15
Do not download the Vodacom app - you'll be subscribed to services + get annoying marketing messages
Vodacom creates many pings for you to download their mobile app when using USSD only to subscribe you to services you never opted in for and send you spammy SMS's which you never subscribed to. Disgusting marketing tactics.
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Replies (2)
Vodacom's replyOfficial
26 Apr 2022, 14:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Apr 2022, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AH
Anthea H's updateReviewer Update
26 Apr 2022, 15:55Thank you team, I appreciate this.
AH
Anthea H's update26 Apr 2022, 15:55
Reviewer Update
Thank you team, I appreciate this.