NvdM
Nicola van der Merwe
1 reviews | Active since Apr 2020
22 Mar 2022, 17:42
Do NOT do business with VODACOM EVER!!!!!
Do NOT do business with VODACOM EVER!!!!! This business is so full of sh*t they do not even know what is going on in their own business. Cancelled a contract, premiums did not go through for 2 months. Suddenly a premium went of in the 3rd month I went and reverse that premium because I CANCELLED the contract. Now we are standing with a account of R1800 with demands! WHY???? This is counting against my credit for the long run. So many agents phone and every time you have to tell the same story - while they record your conversation. This is crazy, I will take my claim to the National Credit Bureau Vodacom and let them sort your nonsens out. I AM DONE WITH VODACOM FOREVER!!!!
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Replies (1)Vodacom's replyOfficial
23 Mar 2022, 07:20Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Mar 2022, 07:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
