Do not do anything with Vodacom

I have been a Vodacom customer for years. When Covid hit, I did not need the same utilization that I had previously on my contract so I requested a downgrade to help me with my finances due to the impact that the pandemic had had on our industry (events). No-one at Vodacom would assist me. They would not downgrade me without a penalty even though I tried and tried to explain my situation. As soon as my contract ends in June 2021, I will be cancelling it immediately. Not only were they completely uncompassionate towards my situation, their prices are also VERY high when comparing to other players in the industry.