Do not deal with Vodacom. Locked into a 3 year contract and got ****ed over.

Got the Vevo v30 that they claimed was great. Literally got the contract on the 15th of May 2024. A day later I was unhappy with the phone and asked to change to the S24 Ultra and return the device I originally went with (the V30). They told me that I was unable to do so, that the consumer protection act did not matter in my circumstance and that store policy trumps consumers rights. The phone is horrible in all aspects. From the terrible speaker to the screen glitching and apps randomly closing constantly. Beware of Vodacom internal sales as well as they will lure you in the beginning to believe that you are a valued customers but once you've signed the contract you're just another number to them. Terrible customer service. No one could help me and not a single person from head office or top management even bothers to take your calls let alone send you an email. The email I did send was met with the response that they couldn't do anything about it. Do not go with Vodacom. They are ****ing terrible in all regards and do not give a single flying ***k about you once that contract is locked in. Also I would highly advise anyone from going to Vodacom in Greenstone. You will be given great treatment in the beginning but like I said above. Once you're paying they don't give a **** and are extremely rude. Would recommend going with incredible connection rather or if you prefer apple go directly to the istore. Don't deal with what seems to be a very ******* and one sided agreement that does not protect consumers rights as well. Also beware of how they word their return policies as they only apply for online purchases and not in store purchases. (Note to Vodacom: don't contact me. Your service is disgusting and I have already been given the middle finger from your corporation).