AB
Aletta B

1 reviews | Active since Sept 2021

12 Feb 2025, 10:22

DO NOT CONTRACT WITH VODACOM, YOU'LL HAVE ENDLESS PROBLEMS WITH THEM!!!!!

I have been a customer of Vodacom for years. I have always experienced problems with them as they are an ************ bunch of idiots. The last contract I took out last year they promised the minute I switch my cellphone's sim card for *** to the new phone the old contract for *** will fall away. However, being 160kms from the nearest Vodacom I could only get to the nearest Vodacom shop on 14 January 2025 and they attended to the necessary on my behalf. I have now had the audacity of receiving another statement from Vodacom reflecting the contract of *** still payable. VODACOM CAN GO TO HELL, I WILL NOT PAY FOR THIS NUMBER ANYMORE. LISTEN TO THE CONTRACT RECORDING, I HAVE DONE MY PART, I HAVE SWITCHED MY SIMCARD TO THE NEW PHONE. THIS WILL BE MY LAST CONTRACT WITH VODACOM EVER!!!!!

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Replies (1)
Vodacom
Vodacom's reply12 Feb 2025, 12:12
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team