DO NOT CHANGE TO VODACOM fiber service provider

Shocking service from VODACOM internet service provider. Because the telephone-salesperson was professional and personable, and because I was unhappy with our current connectivity, I was persuaded to change to Vodacom. Please don’t make the same mistake. We gave notice to our current service provider and instructed them to cut off our service on November 30th. Vodacom promised to install on 28th November, assuring us that we would be called to fix a time. No call, no installation. I called them this morning, 29th November and was told that we would receive a call to book a time to install today. It is now 19:21 on the evening before my service is cut off, and despite the original contact assuring me late this afternoon that I would be called back, I have not heard a word from them. Do not subject yourself to this level of stress from an organization whose service is astoundingly poor. Dr L A STEWART. Cape Town.