KK
Koos K
1 reviews | Active since Jun 2019
02 Aug 2022, 13:41
Do not buy vodacom online
I bought a phone online. And stated that my wife will receive the phone. Courier company contacts me and says they cannot give the phone to my wife they want my original id. Suprise cannot talk to any one at vodacom to resolve only through email still waiting for a reply.Went to facebook to sort it out and instead of trying to resolve my issue they keep asking me stupid questions. After giving them my order number. Also you get no conformation that order has been placed what you were buying or that you have paid
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Replies (1)Vodacom's replyOfficial
02 Aug 2022, 14:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Aug 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
