DO NOT BUY VODACOM FIBER – THEY ARE ****MERS!

DO NOT BUY VODACOM FIBER – THEY ARE ****MERS!

I have never in my life experienced such shocking, disgusting customer service. VODACOM IS A ****. If you're thinking of getting their Fiber service, DON’T DO IT. They have literally ****** R3,000 from me, and to this day, they refuse to refund it. I’ve been paying for Fiber that I haven't even been able to use because of endless complications on their side. Every time I’ve tried to get help, I’m met with excuses, being bounced between agents, or just straight-up ignored.

And here's the real kicker — you’ll end up buying mobile data anyway, because THEIR FIBER DOESN’T WORK. Imagine paying for a Fiber line every single month, only to have to top up your phone with data just to get by? Absolute daylight *******. I've wasted countless hours on the phone and email, chasing Vodacom for a service that never delivered. They don’t care. They just want your money. Once they’ve got it, good luck getting any sort of help or accountability. Their customer service is appalling. You're either put on hold forever, transferred ten times, or given the same useless copy-paste responses.

Potential customers: AVOID VODACOM AT ALL COSTS. They are not just *********** — they are actively exploiting people. I wouldn’t wish this experience on anyone. Save yourself the time, money, and stress. Go with literally any other service provider. Vodacom has proven that they will happily take your money for nothing in return.

You’ve been warned.