TH
Thabsile H

1 reviews | Active since Jan 2021

12 Jan 2021, 12:15

Do not buy anything on the vodacom app. They are ********

I tried buying electricity on the my vodacom app, the transaction could not be completed and yet my money was debited from my account. And its been a headache trying to get my money back. I want my money back or what I bought.

0
Replies (1)
Vodacom
Vodacom's reply12 Jan 2021, 14:33
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team