TH
Thabsile H
1 reviews | Active since Jan 2021
12 Jan 2021, 12:15
Do not buy anything on the vodacom app. They are ********
I tried buying electricity on the my vodacom app, the transaction could not be completed and yet my money was debited from my account. And its been a headache trying to get my money back. I want my money back or what I bought.
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Replies (1)Vodacom's replyOfficial
12 Jan 2021, 14:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Jan 2021, 14:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
