1 reviews | Active since Aug 2009
Do not buy a phone from Vodacom Online!
I bought a new Samsung A32 from the myvodacom.co.za online shop a week ago. The device was supposed to have been delivered to my home on 2 June at the very latest. Today is 3 June. Yesterday I had to make four calls to Vodacom, and I was shunted back and forth by inept, rude call centre staff who excel at little more than passing the buck. The number to call, as per the purchase receipt I received from Vodacom Online, was ***4. However, the staff at ***4 were adamant that they would not deal with my Vodacom Online query. I had to enquire by email to *** . I did so yesterday, and have so far received nothing more than an automated email response. Vodacom was eager to bill R4099 to my debit card. Unfortunately, that is where the enthusiasm ended. I wonder if I will ever receive my Samsung ...
Today is Tuesday, 7 June, and it is now 13:51. So far nothing has been delivered and no-one has contacted me to arrange for delivery.
I think it might be time to contact the Police.
Today is Tuesday, 7 June, and it is now 13:51. So far nothing has been delivered and no-one has contacted me to arrange for delivery.
I think it might be time to contact the Police.
