DD
Danica D

1 reviews | Active since Jul 2023

24 Mar 2025, 15:47

Do not bother buying from these **** artists.

Avoid this company at all costs! CELLUCITY/ VODAOCM

I purchased a brand-new iPhone 16, and just 7 days later, the device wouldn’t turn on. They labeled it as an "out-of-box failure" and gave me the complete runaround.

It’s been 14 days with no updates, and the store manager, Reese Roberts, along with his assistant, Nabeelah, have been no help at all. They just offer empty apologies and provide nothing but excuses. I’m not paying for a phone I don’t have! This is the last time I’ll ever make a purchase from them.

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Replies (1)
Vodacom
Vodacom's reply25 Mar 2025, 08:03
Official
 Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team