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frans J
1 reviews | Active since May 2014
03 Mar 2016, 13:22
do not believe what vodacom offers its not true
Vodacom you promised me that there is no fee charged to upgrade my internet package but true as bop what's on my account this month a lousy R150.00 fee after 2 people confirmed the system shows no record of any fee that we will be debited , and now?
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Vodacom's replyOfficial
03 Mar 2016, 13:25Hello frans150383,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2016, 13:25
Official
Hello frans150383,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team