Do not believe next day delivery

<p>After doing my upgrade online and confirmation per the website that the phone will be delivered the next day between 8am and 5pm, I called the customer service 4:18pm to enquire the status. Just to hear that the phone have not been dispatched. Vodacom should realise that if they could not deliver it would have taken me quicker to drive to Vodaworld to do the upgrade in store. Now I need to arrange yet again to have proof of ID ready for a time unknown for delivery. </p> <p> </p> <p>Times like this I am considering changing service providers. </p>