Do not ask Vodacom for anything

I stopped receiving my billing via email in march 2015, I then started calling the Vodacom call center every month to get a copy of my bill. Every month they promise that it has been fixed, yet the next month I receive nothing, I then call again and promises are made again. I then get zero emails again. I have been spending thousands of rands with them every month for more than 10 years yet they cannot even get my billing right, I am so tired that we have to scream to get good service in this country, Vodacom South Africa would not last one month in a first world country. So I just got my new bill after being on the phone for 15 minutes, my address is COMPLETELY wrong, I do not now what is going on there, I cannot see Vodacom doing sustainable business like this going forward, they will ultimately fail, clients want world class service because they pay for first world rates, Vodacom better up their game