GJ
Gurchen J
1 reviews | Active since Sept 2019
11 Oct 2019, 14:57
Do it right
I can't deal, so after advising me that the account opened in my name was **********, I am still getting calls from hammond pole to advise my account with vodacom is behind.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Oct 2019, 12:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Oct 2019, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
GJ
Gurchen J's updateReviewer Update
21 Oct 2019, 11:05Still waiting....
GJ
Gurchen J's update21 Oct 2019, 11:05
Reviewer Update
Still waiting....
Vodacom's replyOfficial
25 Oct 2019, 12:43Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply25 Oct 2019, 12:43
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Best regards,