SA
Susan A
1 reviews | Active since Feb 2023
21 Feb 2023, 15:04
do contract upgrades withou owners permission
My husband has a top up on his phone for our daughter,and that bil shouldn't be more that R200 but the last 3/4 months we get a bill on her nr for R900 ,nobody did an upgrade or any data contracts i want to know who gave permission to do this upgrade.We actually gave vodacom instructions nobody has permission to do upgrades except my husband i want this canselled asap
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Vodacom's replyOfficial
22 Feb 2023, 07:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2023, 07:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team