DISUSTED WITH SERVICE FROM VODACOM!!!!!!

Would really like to rate them a -00, but that is way too high.

I am at my wits end with Vodacom. I was called to upgrade my contract which I did not want to do as I was happy with what I had and it worked well for my needs. Agent was adamant he could give me a better deal than what I currently had. After much discussion I agreed and discussions took place. First month had minute problems (which is ongoing) and now in month two have data issues. They say they have listened to the recording and I have no case, however there are parts of this conversation where I was adamant I do not want less than what I had on my previous contract and yet I have fallen short on this. Amazing how they only listen to what they want to listen to. I now pay the same for LESS and to top it all I now receive no data, which I have to now lay out additional funds for in a month. I am absolutely angered and disgusted with VODACOM!!!! I wish absolutely nothing good for VODACOM!!! You may have the monopoly in this country and I am one single person with a small contract which is peanuts for you, but I and others will bad mouth you and you will loose customers even if just a couple a moth/year.

Solution to my problem would be to have this contract cancelled but do you think that any consultant will even consider this.... they are so hard up for R323.00 a month but yet they cannot sort out an issue for a customer. I am begging, please CANCEL MY CONTRACT, so I can move to another network.