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olwethu N

1 reviews | Active since Nov 2014

21 Jan 2017, 11:23

Distugsted with Vodacom's service

<p>Ive always heard people complaining about airtime and data being chowed by networks. Now i have experienced it myself ... R53 airtime gone in minutes and their excuse is that i have apps running and apps that updated. After that excuse i inform them that i have done any updates as my phone doesnt have space and havent done so in months. Now i think its just time for a me to migrate. I had so much faith for Vodacom, now im just disappointed.</p>

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Replies (2)
Vodacom
Vodacom's reply21 Jan 2017, 12:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

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olwethu N's update23 Jan 2017, 16:46
Reviewer Update

Since i sent my review on Sat 21 Jan, no one from Vodacom has contacted me thus far. How long will it take to get some assistance?