1 reviews | Active since Aug 2016
Distorting Service By Vodacom
<p>I'm very upset and unhappy with the service received from Vodacom in just 4days of taking a cell phone contract with the.</p> <p>1. Wrong information was captured on their system</p> <p>2. Incorrect billing of my account</p> <p>3. I now have contracts when I app**** for 1</p> <p>4. Cell phone device doesn't show incoming number even when it is one of my contacts </p> <p>5. I tried calling Vodacom customer care and emailing them but no response and then I was told I have reached my limit for calling the customer care number and can only call after the 2nd of the following month</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
