LK
LELANE K
1 reviews | Active since Mar 2011
03 Dec 2018, 19:23
Dissipointed for the second time
I logged a complaint on Saturday because of some swap still not active,Vodacom did phone me and promise that simple swap will be done latest today and they will phone me to confirm very disappointed no one phoned and SIM card still not working how is this even possible,I need urgent feedback here !!!!!! Very bad service and promises that they can't keep
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Dec 2018, 07:18Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Dec 2018, 07:18
Official
Dear Customer,
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
LK
LELANE K's updateReviewer Update
05 Dec 2018, 12:05I'm still waiting for Vodacom just to get in contact with me ,sim swop still not done its been 6 day ????????
LK
LELANE K's update05 Dec 2018, 12:05
Reviewer Update
I'm still waiting for Vodacom just to get in contact with me ,sim swop still not done its been 6 day ????????